State Farm® Insurance Agent Liz Aguilar
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amber Conant
February 16, 2026
"Liz Aguilar is the most unprofessional employee representing state farm. I don't like putting my business out to the public, but she has failed us on claims, being rude because she has to do her job. Don't get me started on how entitled she feels. Simple question turned her into the devil. Like dang girl calm down, I just needed information.
Who tells there customer you can go find other insurance? Like what? Do you realize you will lose me and 3 others. Along with this bad review because you can't do your job in a professional manner."
"Amber, thank you for your feedback. We’re sorry the conversation left you feeling frustrated.
For clarity, this matter did not involve a claim and was related to billing and a late fee, which is determined by the carrier. We are always happy to review billing questions, explain policy details, and go over available options to help in any way we can.
My office is committed to professional, respectful service, and I also expect conversations with my team to remain respectful. I value both our customers and our staff, and I strive to maintain a positive experience for everyone.
For privacy reasons, I can’t discuss specific account details publicly. If you would like to discuss this further, please contact our office directly and ask for Liz. We are always willing to review concerns and provide clarification.
We wish you the best moving forward. -Liz "
Jessica Speck
January 29, 2026
"Liz was fantastic! She talked to me like I was a friend not a customer. She made the experience so easy and comfortable! Company's need more people like her! Thank you Liz."
"Thank you for the 5 star review!! This is awesome!! We love working with you, please call the office anytime if you need anything, welcome to the family!! -Liz"
Cathy Schurz
January 7, 2026
"Ally provided good customer service. Save me a ton of money. Made my day. Thank you Ally"
"Thank you Cathy for the 5 star review. I am happy to hear that we helped you with your auto insurance!! -Liz"
Shayla Brown
January 6, 2026
"I recently switched my insurance to State Farm and had the pleasure of working with Ally. She was incredibly informative, attentive, and knowledgeable throughout the entire process.
She made the switch seamless and easy, and she was genuinely pleasant to speak with. I felt confident and well taken care of every step of the way. I’m very glad I made the switch and highly recommend working with her!"
"Thank you for the 5 star review! Thank you for trusting us with your insurance! Please stop by and visit us at our local office in Florence Arizona! Always happy to help!! -Liz"
Francisco Gonz
December 17, 2025
"Ally provided amazing customer service and helped me save a ton of money while also getting me way more coverage than i had with my previous insurance carrier. I recommend Liz's office very highly!"
"Thank you for the 5 star review I am glad that our customer service met your expectations!! And even happier that we were able to get more coverage for whem you need it the most!! We are a local small business, thank you for your support!! -Liz "
Edward Bastek
December 17, 2025
"Great service, very friendly and helpful"
"Thank you Edward! I am so happy to hear that you had a great experience with our service. My team and I are always happy to help!! Welcome to the family!! -Liz"
Jay
November 18, 2025
"Great."
"Thank you Jay!! We appreciate the feedback! -Liz"
Larry Ramirez
November 14, 2025
"I cannot recommend Allys enough—she is absolutely fantastic and deserves every one of these five stars!
I recently needed help securing a new auto insurance policy, and she made the entire process incredibly easy, fast, and stress-free. She took the time to clearly explain all my coverage options and worked hard to make sure I got the best policy that fit my needs and my budget.
Her professionalism, attention to detail, and friendly approach were outstanding. She's the kind of person who genuinely cares about getting you the right solution. If you're looking for an insurance expert who makes you feel valued and simplifies the tough stuff, you absolutely need to ask for Allys.
Thank you for making insurance painless!"
"Thank you Larry for the 5 star review. Ally really is an amazing part of our team. I am happy that we were able to help you with your auto insurance! Please remember to review your policy with us atleast once a year! Happy holidays!!! -Liz"
Camille Segovia
November 12, 2025
"Liz and her team have above and beyond for me.. always quick to help out and answer any questions I may have. I would recommend this amazing team to anyone."
"Thank you for the 5 star review Camille! Its always a pleasure speaking with you and being able to help you when you need it!! -Liz"
Jessica Fales
October 23, 2025
"My rates with Allstate went sky high before adding my teenager. I was able to switch to State Farm, add my teenager and save $1,000 for a 6 month policy."
"Jessica!!! I am so happy that we were able to help you and your kiddos with auto insurance!! Please remember to bring them by so that we can talk to them about the insurance and they understand what to do in case they need to use it! -Liz"
ANGELINA RAMIREZ
October 2, 2025
"These ladies at statefarm are by far the most friendliest, They are involved in their community and I would recommend them to be your insurance Agent!"
"Thank you Angelina! Please don't keep us a secret! Let your friends and family know where to go if they need help with their insurance! -Liz"
Sonn Skeets
September 26, 2025
"Great service. I went through all the major companies for a homeowner policy, I kept getting denied and then got one with a high premium.
I figured on taking a shot with a local agent and am happy I did. Ally is super chill, and she hooked it up by slashing my premium in half and saving me more on auto.
Would Recommend"
"This is amazing! I am happy that we were able to help!! -Liz"
angelina ramirez
September 12, 2025
"Liz Aguilar and her team are one amazing staff. So friendly and all about there community, making sure they are involved.
Thank you once again my kids are always excited to see what you will be presenting next. You and your staff bring the community kids so much joy 😊"
"Thank you for the 5 star review Angelina! We love Thankful Thursdays and really are happy to see our community stop into the office on Thursdays! I hope we are able to help you with your insurance as well! -Liz"
Dawn Hanson
September 11, 2025
"I want say thank you to Amaya Ramirez for helping me out! She's amazing."
"Amaya is amazing!!! Thank you for the review! -Liz"
Sorcia Family
September 11, 2025
"The girls are very friendly and they do take care of your needs and hear you and also they love to help the community"
"Thank you!!! We love to see you and the kiddos in here! -Liz"
Kristi Damon
September 5, 2025
"I’ve had the best experience working with Liz/Ally. They are incredibly knowledgeable, responsive, and always takes the time to explain everything in a way that makes sense. What I appreciate most is that they genuinely looks out for my best interests — making sure I’m properly covered without trying to oversell me. Anytime I have a question or need to make a change, she handles it quickly and with a friendly attitude. It’s such a relief knowing I have someone I can trust with my insurance needs. Highly recommend!"
"Thank you for the 5 star review! We are always happy to help in any way we can! -Liz"
Penny King
August 14, 2025
"Recently switched to State Farm, excellent service and saved some money!"
"Penny, I am glad that we were able to help you!! Thank you for the review!!! -Liz"
Matthew Henley
August 14, 2025
"Had a really great experience. Very easy process and saved me a lot of money. The staff is very nice and professional! Thank you"
"Thank you Matthew! We are always happy to help!! -Liz"
Teri Thompson
July 24, 2025
"I recently switched both home and auto to State Farm with Ally's assistance. She was extremely helpful, answering all my questions. She made the whole process easy, giving me better coverage at a lower price!"
"Better coverage for your home and auto insurance is a huge win!!!! Thank you for the 5 star review! Ally will be thrilled that she got another review! -Liz"
Larry Cooper
July 17, 2025
"Liz and all the girls in the office are always a pleasure to talk to and are on top of what needs to be done. Always very helpful with what we need, and an office of beautiful smiling faces."
"Thank you Larry!! Welcome to the family!! -Liz"
Taylor Stoker
July 12, 2025
"I just switched to State Farm for both my auto and home insurance. Ally was amazing to work with! She addressed all my concerns, thoroughly explained all my coverages and options, and made the whole process seamless! 10/10"
"Thank you for stopping by our Thankful Thursday event! We’re so glad you felt the kindness and warmth from our team—that’s what it’s all about. We love creating a welcoming space here in Florence, Arizona and connecting with the community we’re proud to serve. We hope to see you again soon! -Liz"
Peter Averbukh
July 10, 2025
"I emailed State Farm thinking I'd get the usual insurance spiel, but Ally Paterno made Kevin Miles look like he's still in training wheels! This woman is a wizard with numbers and somehow managed to save me money on both auto and home insurance – I'm pretty sure she bent the laws of physics to make my premiums go down instead of up.
Not only did she find me better coverage, but she actually made the whole process enjoyable. Who knew insurance could be fun? Ally's got that perfect combination of expertise and personality that makes you want to recommend her to everyone you know (and maybe a few people you don't).
If you're looking for someone who knows their stuff and won't put you to sleep with insurance jargon, Ally's your person. She's proof that great customer service and real savings aren't just marketing myths!
Highly recommend – my wallet thanks me, and that's saying something in today's economy!"
"Peter! This was an amazing review!! I am making this a highlighted review at our next meeting. I am happy that we saved you money on your auto insurance!!! -Liz"
Ashleigh Fraijo
June 28, 2025
"Heard about the thankful Thursday events through Amaya. It’s Great way to give back to the town of Florence! I’ll be recommending everyone over there to them! It was so nice to meet you!"
"Thank you Ashleigh!!! We love our community and love to give back! I appreciate the 5 star review!! -Liz"
Danielle Halbe
June 28, 2025
"Amaya Ramirez is such a joy to work with! She’s a huge pillar in the community and always there to offer wonderful customer support and interactions! Always spreading joy anywhere she ventures too! A real team player for our community! Keep it up guys! 👏🏻"
"We love Amaya!!! Shes amazing!!! Thank you for the review!! -Liz"
Beanca Garza
June 27, 2025
"very good customer service!!
Amaya R. helped me with every question I had & took the time to explain things I was unsure of.
She is very knowledgeable & sweet. Highly recommend!"
"Thank you for the review! I am glad we were able to help you!! I hope to see you again soon!
-Liz"